Best Rate Guarantee Terms & Conditions

We value your diligence in planning your Hyde Park stay. To qualify, simply ensure the lower rate matches your reservation exactly, including the same room category, guest count, dates, and guarantee policies. The rate must be freely available to the public, meaning exclusive member discounts or conditionally gated rates are not applicable. Because third-party sites display pricing differently, differences resulting from unlisted resort or destination fees will not qualify.

To initiate a claim, you must first hold a confirmed reservation with us at SOPHY Hyde Park. We ask that the competing rate be an exact match to your carefully planned itinerary, encompassing the precise room category, guest count, dates, duration of your stay, and all cancellation policies, while adhering fully to our Best Rate Guarantee Terms.

We are more than happy to accommodate your request. You may still submit a claim, provided it aligns with our Best Rate Guarantee terms and is initiated within 24 hours of securing your reservation with us.

We believe in a straightforward approach to our Best Rate Guarantee. To ensure a fair assessment, we compare solely the core room rate, provided both rates include the identical required taxes and fees. Because digital platforms display pricing structures differently, superficial differences based on formatting will not qualify. Ultimately, the guarantee is dedicated to the room rate itself, excluding supplementary taxes, service charges, gratuities, or incidental fees.